Appointment Confirmation & Reminder Automation — Halotherapy Clinic System
The clinic needed a better way to manage appointment confirmations and reminders, as manual follow-ups could lead to missed appointments and inconsistent communication with clients..
Built an automated appointment workflow using Latenode, Cal.com, Airtable, and Twilio. After a client booked through Cal.com and completed a health quiz, Latenode captured the webhook data, logged it into Airtable, sent an instant confirmation SMS, and automatically triggered a reminder SMS one hour before the appointment.
Reduced manual appointment follow-ups, improved client communication, and created a reliable automated reminder system to help reduce missed appointments..